Whale Photography From Sydney, Australia
Whale Photography From Sydney, Australia

Terms And Conditions

Terms & Conditions

This website is owned and operated by Whales Of Sydney (ABN 73992368953). When you choose to purchase our product you are subject to the following terms and conditions. We advise you to please read these conditions carefully prior to purchase, as once items have been bought, you are agreeing to abide with these.

Privacy

Any personal information that you provide to us including your name, address, telephone number and email address will not be released, sold or rented to any entities or individuals outside of Whales Of Sydney.

Security

Whales Of Sydney does not collect or record any credit card details you may provide when purchasing products from our website. Your credit card details are processed by PAY PAL.

Pricing

All pricing is in Australian Dollars (AUD) and includes 10% GST (unless stated for overseas deliveries). Whales Of Sydney reserves the right to change pricing at our discretion and without notice.

Production Time Frame

Our artworks are all made to order. It takes 2-3 weeks to make framed artworks and 2-3 days to print unframed prints. Everything is made here in Sydney.

Duties and Taxes

Please be aware that any items shipped internationally may incur additional fees and duties levied by customs. As the recipient of the item, you are responsible to pay any of the taxes and duties levied by the country you are shipping to. Your package will not be released from customs until these payments are made. Whales Of Sydney is unable to advise how much these duties will cost, please ensure you are aware of the cost of these fees before you make your purchase.

Return And Exchanges (within Australia only)

We want to make sure that you are satisfied with your purchases, so we ensure that all items are listed correctly online with their size and dimensions. Please note, there are no returns, exchanges or change of mind with artwork that has been made to order.

Faulty Items And Damages

Whales Of Sydney products are hand produced using the highest quality products. All items are thoroughly checked before sending and packaged with care. In the unlikely event that you receive an item that is faulty or damaged please contact us and we will organise a replacement for you.

Please Note: Faulty and damaged items are subject to the same conditions as returns and exchanges. If you receive a package which is visually damaged or opened insist that this is noted with the carrier before signing for your order. You will be required to follow the same steps as with Returns.

Copyright

Unless otherwise indicated, copyright of our artwork and the information on this web site (including but not limited to; text, images, graphics, logos) is owned by Whales Of Sydney. All rights reserved. The contents of our web site are intended solely for your personal, non-commercial use. Except for the purpose of a bona fide use of this site or as otherwise permitted by the Copyright Act 1968, this site or any portion of this site may not be reproduced, duplicated, copied, sold, re-sold or otherwise exploited for any commercial purpose that is not expressly permitted.